Privacy policy
AA Express Locksmith respect your right to privacy, and we want you to be aware of how we collect and handle information on each website and mobile application covered by this policy.
PLEASE READ THE FOLLOWING POLICY CAREFULLY BEFORE USING THIS WEBSITE. This Privacy Policy applies only to the user privacy of the following: AA Express Locksmith WEBSITES AND THE RELATED MOBILE APPLICATIONS (each, “This Website”, as applicable). It does not apply to the offline activities of AA Express Locksmith or any of its affiliates or third parties. It also does not apply to any third party, including to their collection of any data through any application or content that may link to or be accessed from This Website. By visiting This Website, you are acknowledging and accepting this Privacy Policy. Your continued use of This Website after changes have been posted to the Privacy Policy will constitute your acceptance of such changes.
Privacy Policy Effective Date / Updates
This Privacy Policy version is effective as of January 01, 2019. Our business changes constantly. Our Privacy Policy will change also, and information collected through This Website is subject to the Privacy Policy in effect at the time the information is collected (unless you consent otherwise as to information related to you). You are advised to check this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of This Website) frequently to see recent changes. AA Express Locksmith will notify users of any changes to this Privacy Policy by posting the version of the Privacy Policy containing such changes on this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of This Website).
Information AA Express Locksmith Collects, Stores, and/or Shares
What information does This Website gather, store and/or share?
When you visit This Website, AA Express Locksmith may collect, store and/or share the following types of information:
Personally Identifiable Information You Knowingly Provide
Personally and Non-Personally Identifiable Information AA Express Locksmith Collects Automatically
Non-Personally Identifiable Information You Knowingly Provide
Personally Identifiable Information You Knowingly Provide. AA Express Locksmith collects and may store and share personally identifiable information that you knowingly provide to us. For example, AA Express Locksmith may ask you to provide personally identifiable contact information (such as name, address, e-mail address and telephone number). If you purchase a product or service, AA Express Locksmith may ask you to provide additional information such as your credit card information. AA Express Locksmith will not share credit card information or social security numbers. In some cases (for example, if you register with us or sign-in on This Website or purchase a product or service) AA Express Locksmith may also ask you to provide other information such as a personal ID, password, security question and answer, and birthday.
If you choose to use an available referral service on This Website (e.g., to send a postcard, listing, page link, contest invitation, etc.), we may ask for certain personal information about the recipient (e.g., the recipient’s name, address, e-mail address, mobile telephone number) and your name and e-mail address. AA Express Locksmith uses the personally identifiable referral information you provide to facilitate this communication and may also store and use such personally identifiable information for analysis and business development purposes of AA Express Locksmith or its third party vendors. You are responsible for the accuracy and completeness of all personally identifiable information that you knowingly provide.
Personally and Nonpersonally Identifiable Information Automatically Collected. In addition, as you (and other users) browse This Website, our web servers, and third party vendors with which AA Express Locksmith may automatically collect, track, store and share certain information about such visits, usually through the use of browser cookies, JavaScript files and tagging, web address tracking codes, file impression counts, “web beacons”, and the analysis of http headers (“Tracking Methods“). These Tracking Methods provide information that may be personally identifiable information, such as the user’s IP address, the user’s domain name, the user’s browser type, the user’s user agent, which pages the user visits and for how long, the date and time the user accesses This Website, the Internet address of the site from which the user directly linked to This Website, the links on This Website on which the user clicks, and how many users visit This Website. In addition, AA Express Locksmith may collect certain search parameters relating to searches conducted by the user, but which parameters are not directly entered by the user in a search bar.
AA Express Locksmith may also collect, store and share information, including personally identifiable information, related to your usage of third-party sites that you access through This Website.
Non-Personally Identifiable Information You Knowingly Provide. In some cases, we may also collect non-personally identifiable information that you provide, such as search parameters you enter in connection with a search you conduct through This Website, ratings and reviews or other content you post, business listings you bookmark or save, and zip code.
To improve the services we can offer you, we may decide to expand This Website’s capabilities for obtaining information about users in the future. We will update this Privacy Policy as our practices change to ensure that you are aware of developments in this area.
How does AA Express Locksmith use, store and share information collected on This Website?
Specific Purpose. When users supply personally identifiable information about themselves for a specific purpose (for example, to register to use a feature on This Website, to purchase a product or service, to obtain a free listing, to register for a program or to use a feature of a program, to receive information, or to apply for a job), we may use, store, and/or share such information for such purpose as well as to analyze and improve services provided by AA Express Locksmith.
Similar to Information Collected in Traditional Non-Electronic Manner. We also may use, store and/or share personally identifiable information users provide as we would use, store and/or share the same information obtained in a traditional non-electronic manner. For example, we may use such personally identifiable information to assess your credit rating when you request payment terms from us. We may also use store and/or share this information to publish your name, address, and phone number in our directories (unless you have requested a non-published number), to contact you in connection with a program you are participating in, your user reviews or any claims we get that content you posted violates a third-party’s copyright, and/or to evaluate your service needs, to analyze and improve services provided by AA Express Locksmith, and to contact you regarding additional services you may find useful. When users provide personally identifiable information in connection with a feature on This Website, we may also use, store and/or share such personally identifiable information in connection with the operation of such feature. (For example, if you register to use the personalized directory service, we may use the personally identifiable information you provide to provide you with a more personalized and useful service, and if you create a review of a business on This Website, we may publish your initials, user name, profile picture (if you provide one), city and state in connection with such review.) When users provide personally identifiable information in connection with a contest, sweepstakes or other promotion that we may run on This Website, we may use, store and/or share such information to administer such contest, sweepstakes or promotion and to notify winners.
Communicate with You. We may also use, store and/or share personally identifiable information you provide or that is automatically collected to communicate with you (e.g., to send you e-mails or text messages) and to otherwise serve you. For example, we may use your name telephone number and e-mail address to call or send you texts or e-mails to (a) provide information regarding our company, marketing information about our products and services or the products and services of other companies, and newsletters, (b) conduct online surveys, (c) confirm your registration on This Website, a service registration, or orders placed online and (d) otherwise communicate with you. However, you may request not to receive (i.e., “opt-out” of receiving) commercial text and e-mail messages (the primary purpose of which is the commercial advertisement or promotion of a commercial product or service) from us (on a category-by-category basis). Email opt-out or unsubscribe is described in the section titled, Can I review and request changes to personally identifiable information that I provide through registration forms on This Website?.
Protect AA Express Locksmith Property or Other Rights. In addition, AA Express Locksmith may use, store and/or share personally identifiable information you provide and information AA Express Locksmith automatically collects through This Website (and may combine personally identifiable information you provide with information AA Express Locksmith automatically collects through This Website and non-personally identifiable information you knowingly provide) as it deems appropriate to protect its property or other rights (for example, to enforce any policies or contractual provisions regarding use of the “ratings and reviews” feature or the “send a listing” feature).
Improve This Website, AA Express Locksmith Services and Targeted Advertising. We use, store and/or share information AA Express Locksmith automatically collects through This Website to improve This Website, to improve the services AA Express Locksmith provides or may want to provide, to monitor its performance, to make This Website easier for you and other users to use, to manage features and programs made available through This Website and to provide behavioral tracking data to non-“ AA Express Locksmith Family” companies, with which we have agreements, for the purpose of presenting you with, among other things, targeted advertising on third party websites. For example, AA Express Locksmith may use information AA Express Locksmith automatically collects in the ways described below.
Mobile Advertising. We use information AA Express Locksmith automatically collects through the Mobile Products to improve our mobile products, to monitor such products’ performance, to make Mobile Products easier for you and other users to use, to analyze and manage features and programs made available, now and in the future, through Mobile Products.
Do you sell or provide my information collected through This Website to companies outside of AA Express Locksmith?
Information Provided by You. Except as otherwise disclosed in this policy, we do not sell or provide personally identifiable information you provide to us through This Website to anyone outside of AA Express Locksmith unless (i) you specifically authorize it, (ii) it is to complete a transaction, service or activity that you initiated or requested, (iii) it is to pursue, provide or enhance a service on behalf of AA Express Locksmith in which case such non- AA Express Locksmith entities are not permitted to use such information for any purpose other than to provide such service for our or your benefit, (iv) it is to assess your credit ranking or report your failure to fulfill your payment obligations in connection with the purchase of (or application to purchase) products or services through This Website, (v) it is required by law or we believe that such action is necessary in order to conform to the edicts of the law, (vi) we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served, (vii) we believe that disclosure is necessary to protect the safety of customers, employees or property, or (viii) AA Express Locksmith transfers all or substantially all of its assets to another entity (in which case AA Express Locksmith may disclose, sell and/or otherwise provide personally identifiable information to such entity). If you provide personally identifiable information to us in the context of an event AA Express Locksmith sponsors on This Website with another company, such as a contest, or if you register on a co-sponsored section or feature of This Website, you may also be providing such personally identifiable information to the co-sponsor. When you provide your personally identifiable information to any third party, AA Express Locksmith is not responsible for any third party’s use of such personally identifiable information.
Information Automatically Collected. As indicated above, AA Express Locksmith may share information it automatically collects through This Website with non- AA Express Locksmith companies. AA Express Locksmith may share this information in order to assess the results of a promotion, event or third party relationship, to provide information to current or prospective customers, to complete a transaction, service, search or other activity that the user initiated or requested, to non-AA Express Locksmith companies, with which we have agreements, to, among other things, facilitate targeted advertising on third party websites, or to otherwise enhance your online experience or expand services offered by AA Express Locksmith. For example, we may provide information AA Express Locksmith automatically collects:
When you link to another site from This Website.
When you request certain information that AA Express Locksmith obtains from a third party.
When we host co-branded versions of This Website (or portions of This Website). Our co-branded websites may also contain clear .gif files (electronic images that allow This Website to automatically collect information about your visit to the website).
When we use third party tracking services to help us analyze automatically collected information in the aggregate to evaluate the effectiveness of This Website, the third parties performing such tracking services are not permitted to use the information for any other purpose.
Do you sell my information collected through Mobile Products to companies outside of AA Express Locksmith?
Except as otherwise disclosed in this policy, we do not sell or disclose personally identifiable information you provide to us through our Mobile Website to anyone outside of AA Express Locksmith unless (i) you specifically authorize it, (ii) it is to complete a transaction, service or activity that you initiated or requested, (iii) it is to provide a service on behalf of AA Express Locksmith, in which case such non- AA Express Locksmith entities are not permitted to use such information for any purpose other than to provide such service or to analyze expand services offered by AA Express Locksmith, (iv) it is to pursue, provide or enhance a service on behalf of AA Express Locksmith, (v) it is required by law or we believe that such action is necessary in order to conform to the edicts of the law, (vi) we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served, (vii) we believe that disclosure is necessary to protect the safety of customers, employees or property, or (viii) AA Express Locksmith transfers all or substantially all of its assets to another entity (in which case AA Express Locksmith may disclose, sell and/or otherwise provide personally identifiable information to such entity).
How long do you retain my information collected through This Website?
Information that you provide to us on This Website will be retained in accordance with AA Express Locksmith Records Management and Retention Policy and applicable laws.
Do you accommodate links to other sites?
Yes. This Website contains links to other sites. These other sites may, among other things, allow you to bid on and/or purchase products that you initially viewed on This Website. You can usually tell if you have linked from one site to another site by looking at the URL in the browser window (or, if the link opens a new browser window, by looking at the URL found by “right-clicking” on the page in the window and selecting “properties”). If the second level domain of the URL for the page containing the link is different than the second level domain of the URL for the page to which you have linked, you have linked to a different site. For example, if you link from a page located at the URL www.thirdleveldomain.superpages.com to a page located at the URL www.superpages.secondleveldomain.com, you have linked to another website. Please note that any of AA Express Locksmith trademarks or service marks (may be included in the URL of a co-branded or private label site that is owned and operated by another company, in a location other than that occupied by the second level domain (e.g., as the third level domain). Other companies that own or operate these sites may track and/or collect information about you, but AA Express Locksmith does not have control over the privacy practices (including, without limitation, those relating to tracking user activity, collection of user data, use of user data, and security) of these companies (although, when a user activates a link from This Website to one of these other sites, AA Express Locksmith may pass the user’s referral URL and IP address to the server hosting such other site). We are not responsible for the privacy policies or practices (including, without limitation, those related to tracking, collection, use and security) employed by other companies (or in connection with sites of other companies), and we are not responsible for the content on, or operation of, sites of other companies (including, without limitation, any transactions conducted through such sites). We are committed to safeguarding customer privacy on This Website. If you are visiting a site via a link on This Website, you are advised to read the privacy policy of such other site for its policies regarding information tracking, collection, usage and security.
Information Third Party Vendors May Collect, Store, and/or Share
Non AA Express Locksmith companies with which AA Express Locksmith has an agreement may implement Tracking Methods as stated previously in this policy. Tracking Methods may be used for geographically targeted advertising, online behavior studies and improving the effectiveness and quality of our potential and current advertising.
Google Analytics: Google Analytics may be enabled to collect data about your traffic via the DoubleClick cookie in addition to data collected through the standard Google Analytics implementation. AA Express Locksmith will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie unless it has robust notice of, and your prior affirmative (i.e., opt-in) consent to that merger.
The Google Analytics features will be implemented based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).
Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. Please visit Google Analytics’ currently available opt-outs for the web
AA Express Locksmith may use Remarketing with Google Analytics to advertise online.
Google may show DexYP ads on sites across the Internet.
AA Express Locksmith and Google also uses first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to This Website.
AA Express Locksmith and Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how its ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to This Website.
AA Express Locksmith may collect data through Google Analytics. Data will be used to determine user demographics (age, gender and interest) as an opportunity to monitor its performance, to make This Website easier for you and other users to use, and to manage features and programs made available through This Website.
Does This Website send e-mail to users of This Website?
AA Express Locksmith may send you commercial e-mail messages (unless you have chosen to opt-out of receiving them, with some exceptions, as explained below) and non-commercial e-mail messages (which are not subject to opt-out, as explained below). For example, AA Express Locksmith may send you e-mails to (a) conduct online surveys, (b) provide information regarding our company, information regarding our website(s), marketing information about products and services, and newsletters, and (c) confirm registrations and orders placed online and to otherwise communicate with you as a client or other user of our services. In addition, occasionally, we may use e-mail lists from third parties to promote our latest specials.
Security
What security measures are in place to restrict access to personally identifiable information?
AA Express Locksmith is committed to protecting your personally identifiable information that you provide through This Website. This Website is protected with a variety of security measures such as change control procedures and physical access controls (and passwords, as applicable). We also implement other control mechanisms in an effort to help protect personally identifiable information that you provide through This Website from being lost, misused or altered inappropriately.
Children’s Privacy-
Does AA Express Locksmith knowingly collect personal information from children through This Website?
AA Express Locksmith does not knowingly collect personal information from children through This Website. AA Express Locksmith does not request that users provide any personal information through any area of This Website that is directed towards children. AA Express Locksmith may, however, automatically collect certain information regarding users’ visits to This Website (for example, the user’s IP address, the user’s domain name, the user’s user agent, which pages the user visits and for how long, the date and time the user accessed This Website and the referral URL) including areas of This Website, if any, that are directed towards children.
We cannot always determine the age of persons who access and use This Website. If a child visits This Website or provides us with the child’s information, we encourage the parent or guardian of the child to Contact Us to have such information deleted. This Website, and any site to which users may link from This Website, may contain content provided by advertisers or other third parties that may not be suitable for children immediately. AA Express Locksmith asks parents or legal guardians to assist AA Express Locksmith by supervising any activities of their children at This Website.